C.W.D.S. Provides services in accordance with industry standards. The management of our key processes and the personal client communication results in a high quality support service. Management systems play a key role in ensuring that the engineer, the spares and contractual information all contribute to achieving an effective fix on the first visit.

Computers World Direct Services - an independent company specializing in Custom Built Computer Systems, Upgrade & Repairs to older PC Systems, Local Network Installation & Maintenance and Website Design & Hosting Solutions, for either the Individual, Business or Company customer alike

Computer maintenance, whilst essential, is often viewed as a commodity service and at the less glamorous end of the services market place. Nevertheless, standards and scope of service delivery vary significantly between different suppliers and therefore the selection of a supplier needs to be carried out with care. C.W.D.S. philosophy is to provide the highest standards of break-fix maintenance meeting client needs, at market leading prices. Typically this involves restitution of a faulty system including operating system, or full restitution so that the user can re-commence work. Special services have been designed to support Servers and other critical equipment

Commercial  Awareness

Cost as a key component in a purchase decision. C.WD.S. Will quote a competitive price combined with a clear service statement that ensures you know what is included. Service is normally provided under a 1, 2 or 3-year contract and is designed to allow for flexibility ensuring the service delivery remains in line with the developments in your business.

Our Main Aims

· High Standards of Break-Fix Maintenance
· Flexible Solutions
· Competitive Pricing

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Service Delivery

Standard hours of cover are 09:00 to 18:00 weekdays, with extension available up to 24 hours by 365 days a year.